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There are two types of smart card readers available: those for contactless smart cards and those for contact cards. As the name suggests, a contact smart card needs to be in contact to be read, while the contactless model does not. An example of a contactless smart card reader is the access card for some security systems that allow an occupant to hold up a card with smart card technology to its reader. Even without touching, the reader will read the card information and grant the user access into the building.
An example of a contact smart card is a credit card that has the smart chip implanted in its plastic. Whenever the credit card is swiped, the reader will be able to access data from the smart card. Smart card readers mainly act as a medium between a computer or a terminal to the smart card. Depending on the purpose of readers, they can be designed only as a relay of information to its main host (the computer) or to decode information and act on that information independent of a host. Here are some common problems have risen with the many uses of smart card readers.
Windows 10 Technical Preview for Enterprise does not properly read US Government CaC cards. Windows 7, 8, and 8.1 natively could sans any third party applications. It’s not a reader or hardware issue as the same CaC card was used on the same hardware with Windows 8.1 (just a couple of days ago prior to installing Windows Technical Preview for.
Dirty or Scratched Smart Card
If a smart card reader that is attached to a computer via USB stops reading smart cards altogether, the problem might not even rest with the smart card reader. The smart card itself might be damaged. Because a smart card is a microchip, it is very delicate and easy to break. They break easily from the wear and tear of daily usage. Also, these kinds of cards can be kept inside wallets or purses and be scratched or dirtied. If it is dirty, wipe it clean with a dry, soft cloth and try again. If it has been scratched, it might not be repairable.
Inaccurate Driver on the Computer
The computer might not be recognizing the card reader as it should. Try plugging in the smart card reader into another computer and see if the card reader still won’t work. You can also update all Windows drivers on your computer then restart it again.
A Broken USB Port
A similar problem occurs when the USB port that the card reader is plugged into has broken down and does not read the card reader properly. Try using another USB port on the same computer and see if it doesn’t work from there.
A Non-Working Smart Card Reader
If all else fails, your card reader is probably broken. If you are still under warranty, take it back to the store and exchange it for a working card reader. If it is not under warranty, then you would need to buy yourself another smart card reader.
How To Setup HID Card Reader on Sharp Copier and Auto-Print on Login
The end result of these instructions will allow users to login at the Sharp copier using an HID/IC card. Once logged in, the Sharp copier will print out all stored jobs for that particular user. This is a great feature for offices who require secure, confidential printing. Others may use it to reduce clutter or wasteful prints on the Sharp copier. Either way, it’s a wonderful feature!
End Result Video:
If you want to have your prints automatically come out upon login, but you login without a card, skip to step 18.
For directions for setting up your HID/IC cards to login at your copier using Windows Active Directory or LDAP click here.
The instructions below pertain to the following Sharp Phoenix advanced and essential models:
MX-3050N and V, MX-3070N and V, MX-3550N and V, MX-3570N and V, MX-4050N and V, MX-4070N and V, MX-5050N and V, MX-5070N and V, MX-6050N and V, MX-6070N and V, MX-M3050 / 3550 / 4050 / 5050 / 6050, MX-M3070 / 3570 / 4070 / 5070 / 6070, MX-6580, MX-7580, MX-7090, MX-8090
PERFORM THESE INSTRUCTIONS FROM IN FRONT OF THE TOUCH SCREEN PANEL OF YOUR SHARP
- Touch Settings
- Touch User Control
- Scroll down, touch Card Reader Device Registration
- Login as admin, the default password is admin
- MAKE SURE THE READER IS *NOT* PLUGGED IN, Touch Read
- Connect your HID/IC Card reader to the USB port on the Sharp’s print controller – near the Ethernet Connection, then touch OK
- Verify that the Product and Vendor ID have identified themselves, then touch Submit.
- Scroll up on the User Control tab, touch Default Settings, Enable User Authentication, then choose Authenticate by user only – DO NOT click Submit yet
- Scroll down, check Use IC Card for Authentication, and enable Card ID Registration/Change – DO NOT click Submit yet
- Scroll down more, check the Automatically Print Stored Jobs After Login box, leave the drop-down menu on Login Name, click Submit.
- Login as Admin, the password is admin by default
- Touch User Control tab, scroll down on User List page, touch Add
- Enter the user’s name, first initial, and touch Submit next to Card ID(not the one at the top)
- Touch Read, then swipe your HID/IC card then touch OK.
- Now that your Card ID is filled in, touch the User Number box and enter the numeric number of your card – this number is normally 5 digits and displayed on the card itself – Click Submit at the top of the page, then touch Cancel, then touch Logout under the Cancel button
- You can verify that the Card Reader is active if you see this message
- Swipe your registered HID/IC card to login. You have completed the card reader setup for this user. Repeat steps 12-15 per card user.
- If you want to have your prints stored at the machine and printed when you login, then continue ahead. Login to the webpage of your machine by typing the IP address into the address bar of a web browser. Then click the Document Operations Tab, then click Custom Folder, then click Add.
- Name the folder the same as your user, then choose the user from the list below, click Submit.
- Click the User Control tab, click on the user you have created the folder for
- Scroll down, check the Change My Folder box, choose the folder from the list when it appears, click OK, then click Submit.
- Now we need to setup the print driver to hold the prints when you send a job to it – open your printers menu in the control panel(for Windows 10 press Windows Key+X, choose control panel). Right click Sharp printer, click Printing Preferences
- On the main tab change the Document Filing drop-down menu to Hold Only
- Move the the Job Handling tab, change the Stored To: drop-down menu to Custom Folder, choose the correct folder when the list appears on a pop-up window, click OK. Change Authentication drop-down to User Number, and enter the number from the HID/IC card. Click Apply.
- Now send a print job to the Sharp Phoenix, then go swipe the card to login. You’ll see a message that says “The memory has received print data. Print out the Data? The data will be deleted after printing.” Touch OK to print out all of the jobs currently stored in the custom folder for the user.
This concludes the setup procedure. If you’d like to order a HID/IC card reader for your Sharp copier, or order an entire system like this please contact us. If you’re in the great Houston, TX area we will perform the setup for you at no additional cost.
Skelton Business Equipment is happy to help!